These conditions set guidelines for scheduling appointments, patient care, and communication with our clinic.
Scheduling and punctuality
- Book your appointment in advance and arrive 10 minutes early for registration/triage.
- If you arrive late, your appointment may be rescheduled to avoid impacting other patients.
Informed consent
- Before procedures, we will explain risks, benefits and alternatives.
- Your signature (or your legal guardian's) is required to proceed.
Minors
- Minors must be accompanied by a parent or legal guardian with valid ID.
Communication and reminders
- We may contact you by phone, WhatsApp or email for appointment reminders.
- Please keep your contact details up to date to ensure effective communication.
Clinical conditions
- Inform us of allergies, medications and relevant medical conditions.
- We may postpone treatments if there are risks to your health.